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Information Technology Services (ITS)
Yale VPN (Virtual Private Network) is a way to securely access a remote network. Yale VPN allows eligible individuals to access Yale resources from a non-Yale internet source as if they were directly connected to the campus network.
Installing Yale VPN
Yale uses the Cisco AnyConnect Secure Mobility client to connect to the VPN server. This Cisco client can be downloaded by going to http://access.yale.edu and logging in with your Yale NetID and password. An installation wizard will automatically download and install the Cisco client. After this is done, you can connect to the Yale VPN by finding the Cisco AnyConnect Secure Mobility client in your Programs list in the Start Menu of your PC or in the Applications folder of your Mac. You will need to use your Duo MFA client to establish a VPN connection.
NOTE: In the event that the wizard is unable to automatically download and install the Cisco client, it will display a link to manually download and install the client. In this case, after successfully installing it manually with the installer provided, you will notice the Connect field in the Cisco client is blank. Please enter access.yale.edu in that field and click Connect to log into the VPN.
Using Yale VPN
To connect to the Yale VPN, launch your previously installed Cisco AnyConnect Secure Mobility client from your Mac's Application Folder or your PC's Start Menu and click Connect. If there is nothing in the Connect field, please enter access.yale.edu then click Connect. Please enter your NetID in the Username field and your NetID password in the Password field. The Second Password field is where you specify the Duo Authentication Method you are using. The options are outlined below:
- This will send you a Duo push notification. An internet connection via cellular data or WiFi is required.
- This will send an SMS text message to your mobile device with a passcode. A cellular connection is required.
- This will initiate a phone call to your device. A cellular connection or landline is required.
- a 6-digit passcode
- Retrieve this code from your mobile device. To do so, open the Duo Mobile app. Click the key to the right of Yale University to reveal a one-use passcode. Enter this six-digit number to authenticate. No internet or cellular connectivity is required - you can retrieve codes even when your device is in airplane mode.
VPN IS REQUIRED:
- To access restricted services and resources on the University and Yale-New Haven Hospital (Y-NHH) network
Examples of University restricted services and resources include:
- File shares from computers located on the Yale Network
- Library journals and databases
- Oracle applications
- Web sites with restricted access
- If you need remote access to Yale systems or on-campus workstations (via Remote Desktop Protocol [RDP]).
Who can use it?
Any member of the Yale community: students, faculty and staff with an active Yale NetID and a valid Yale email address are eligible to use this service.
Alumni and Affiliates, Yale University Systems, and those individuals with no active role (no active NetID) are ineligible for VPN access. Please see the VPN Procedure for more details. If you have any further questions or would like to request an exception as allowed by the procedure, please complete the VPN Access Request Form. Eligibility and access for all users ends automatically after the user's affiliation with Yale ends.
How much does it cost?
There is no charge for the VPN service, however, some specialized devices (specifically mobile devices) may require the purchase of additional software.
How do I get it?
Visit access.yale.edu in your web browser. This will install the client or provide you a client to download.
Where can I get help?
If you have any questions or need assistance, please email [email protected] or call (203) 432-0821.
Related policies and procedures
While using VPN, your computer is part of the Yale network and you must observe all University IT and ITS Policies.
VPN provides excellent network security, but should only be used from an appropriately secured computing device.
Note: Your home router may be hiding your computer from the internet and protecting it from attack. Yale currently does not have this type of internet security in place on the Yale network. By connecting to VPN, you may be increasing your computer's risk of being attacked from the internet or from within the Yale network. Please make certain your system is secure and kept up-to-date.