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Printing

Printing

Printing at YLS:
  1. Download and Install the Papercut client
  2. Log in to Papercut client using your NetID and NetID password
  3. Download the printer configuration.
  4. Double-click on the YLS_print_2024.pkg file and install.  Close the installer when complete.

Manual Configuration (if the above doesn't work):
  1. Download the Kyocera print driver package.
  2. Double-click on the Kyocera_OSX10.9+Webbuild_2024.05.16.pkg file and install.  Close the installer when complete.
  3. Go to the Apple symbol and select "System Preferences". Then select "Printers and Scanners".
  4. Click the + to add a new printer.
  5. Choose "Advanced" from the menu.  You may need to add this option to the toolbar. To do so, right click on the menu bar and choose "Customize toolbar". Drag the Advanced icon to the toolbar, then hit Done.
  6. Enter the following information then hit Add.  If you would like to install a color printer, replace BW with Color.
    • Type: Internet Printing Protocol (ipps)
    • Device: Another Device
    • URL: ipps://paperc-prd-ps1.yu.yale.edu:9164/printers/Law_BW (for Black & White) or
      ipps://paperc-prd-ps1.yu.yale.edu:9164/printers/Law_Color (for Color)
    • Name: Law_BW (Black & White) or Law_Color (Color)
    • Use: Select Software
      • A Printer Software box will pop up. Type Kyocera in the Filter box then select the Kyocera Generic A4 PDF driver for B&W or Color.
  7. Download and Install the Papercut client
    • Download Papercut client
    • Right click and open Papercut install package
    • If you receive an error that the package is unsigned, go to System Preferences -> Security & Privacy -> General and allow package to run
  8. Log in to Papercut client using your NetID and NetID password

Printing Elsewhere at Yale
  1. Go to the Apple symbol and select "System Preferences". Then select "Printers and Scanners".
  2. Click the + to add a new printer.
  3. Choose "Advanced" from the menu.  You may need to add this option to the toolbar. To do so, right click on the menu bar and choose "Customize toolbar". Drag the Advanced icon to the toolbar, then hit Done.
  4. Enter the following information then hit Add.  If you would like to install a color printer, replace BW with Color.
    • Type: Internet Printing Protocol (ipps)
    • Device: Another Device
    • URL: ipps://paperc-prd-ps3.yu.yale.edu:9164/printers/BluePrint_BW (for Black & White) or
      ipps://paperc-prd-ps3.yu.yale.edu:9164/printers/BluePrint_Color (for Color)
    • Name: BluePrint_BW (Black & White) or BluePrint_Color (Color)
    • Use: Generic PostScript Printer
  5. Check the box next to Duplex Printing Unit then click OK. This will allow you to print double-sided pages.

Download configuration instructions in PDF format, with screenshots

When you attempt to print a job, you will be prompted to enter a Username and Password.  Your Username will be yale\NetID and the password will be your NetID password.

 

Troubleshooting Mac Printing
Hold for Authentication Error

If you see a printer icon with a yellow warning triangle, and when you open your print queue you see your job listed with a "Hold for Authentication" error, this means your print job was sent with invalid credentials.  Most likely this has occurred because you have changed your NetID password, and the old password was stored in your Keychain.  

To resolve this issue:

  1. Select the magnifying glass icon in the top right corner, then type Keychain and open Keychain Access.  
  2. In the search box in the keychain, enter blueprint.  This will filter your list and you should see BluePrint_BW.
  3. Double click to open, confirm your account is yale\NetID, then click the checkbox next to Show password.  
  4. You will be asked to enter your computer password.  Once you do so, your password will appear on the screen.  
  5. You can then enter your new NetID password in the box, then hit Save Changes.  
  6. Close the box, then close Keychain Access.  Your password will now be updated.
  7. You will now need to re-send your print jobs.  Click the X next to any jobs with the Hold for Authentication error as they will not print.
Printer Keeps Pausing and Will Not Resume

If you see a printer icon with a yellow warning triangle, and when you open your print queue you see your print queue is paused, and upon clicking resume it repauses, please check the following.

  • Check to confirm you are connected to YaleSecure wireless network or are connected through the VPN.

If you are connected to YaleSecure or the VPN and the problem persists, please do the following:

  1. Go to the Apple symbol and select "System Preferences". Then select "Printers and Scanners".
  2. Delete the existing BluePrint printer.
  3. Click the + to add a new printer.
  4. Choose "Advanced" from the menu.  You may need to add this option to the toolbar. To do so, right click on the menu bar and choose "Customize toolbar". Drag the Advanced icon to the toolbar, then hit Done.
  5. Enter the following information then hit Add.  If you would like to install a color printer, replace BW with Color.
    • Type: Windows printer via spools
    • Device: Another Device
    • URL: smb://paperc-prd-ps3/BluePrint_BW (for Black & White) or
      smb://paperc-prd-ps3/BluePrint_Color (for Color)
    • Name: BluePrint_BW (Black & White) or BluePrint_Color (Color)
    • Use: Generic PostScript Printer
  6. Check the box next to Duplex Printing Unit then click OK. This will allow you to print double-sided pages.

Printing at the Law School (including Baker Hall):
  1. Connect to the Print Server
    1. Click the Windows Start button and type \\paperc-prd-ps1.yu.yale.edu
  2. When prompted to enter Network Credentials, input your username and password.
    1. User name: yale\NetID (replace "NetID" with your actual NetID)
    2. Password: Your NetID password
    3. Select “Remember my credentials”. - If you miss this checkbox, the printer driver installation will fail.
  3. Connect to the Law_BW print queue:
    1. Click on the Windows button, and in the search field, type \\paperc-prd-ps1.yu.yale.edu\Law_BW
  4. Wait for the print queue to finish loading and for the print drivers to install.
  5. Once your print queue(s) is installed, you can install the PaperCut client.
To install the color Law queue:
  1. Click on the Windows button, and in the search field, type \\paperc-prd-ps1.yu.yale.edu\Law_Color
  2. When prompted to log in, use yale\NetID as your user name (replace NetID with your NetID). Use your NetID password as the password.
  3. Wait for the print queue to finish loading and installing the print drivers. 
**If you have a problem configuring the queues with the above instructions, an alternative methodology is the following**
  1. Click on ‘Devices and Printers’
  2. Click on the ‘Add a Printer’ tab
  3. Select ‘Add a Network, Wireless or Bluetooth printer’
  4. Select ‘The printer that I want isn’t listed’
  5. Type \\paperc-prd-ps1\Law_BW or \\paperc-prd-ps1\Law_Color
  6. Click Next
  7. Click Finish
  8. Your printer should now be listed
**If that still doesn't work, try reconnecting to the Yale Secure wireless network using the credentials of yale\NetID instead of NetID**

 

If you will need to print to other printers on campus, such as in HGS or HHH, you may want to have the BluePrint print queues installed.  These queues are not necessary if you are only printing in the Law School.

To install the black and white BluePrint queue: 
  1. Click on the Windows button, and in the search field, type \\paperc-prd-ps3.yu.yale.edu\BluePrint_BW
  2. When prompted to log in, use yale\NetID as your user name (replace NetID with your NetID). Use your NetID password as the password.
  3. Wait for the print queue to finish loading and installing the print drivers. 
To install the color BluePrint queue: 
  1. Click on the Windows button, and in the search field, type \\paperc-prd-ps3.yu.yale.edu\BluePrint_Color
  2. When prompted to log in, use yale\NetID as your user name (replace NetID with your NetID). Use your NetID password as the password.
  3. Wait for the print queue to finish loading and installing the print drivers. 
**If you have a problem configuring the queues with the above instructions, an alternative methodology is the following**
  1. Click on ‘Devices and Printers’
  2. Click on the ‘Add a Printer’ tab
  3. Select ‘Add a Network, Wireless or Bluetooth printer’
  4. Select ‘The printer that I want isn’t listed’
  5. Type \\paperc-prd-ps3\Blueprint_BW or \\paperc-prd-ps3\Blueprint_Color
  6. Click Next
  7. Click Finish
  8. Your printer should now be listed
**If that still doesn't work, try reconnecting to the Yale Secure wireless network using the credentials of yale\NetID instead of NetID**

You must install the PaperCut client on your machine, and it must be running when you want to print from your computer.

  • Real-time balance of print account
  • Link directly to add funds and print account management
  • Confirmation when your print job is sent to the BluePrint queue
  • Error message if your job does not print (e.g. print size specified is not allowed by printer)
  • Ability to print to a shared print account

Papercut client download and instructions

On a Windows machine, you may find that the PaperCut client logs in as your computer username, as opposed to your NetID.  To fix this issue:

Open the PaperCut directory and look for a file called config.properties.

With a text editor, open the file and add the line:

user=NetID

where NetID is your NetID.

Save the file, then restart the PaperCut client.  It should now log in with your NetID.

Printing at the Law School (including Baker Hall):

  1. Click File - Print (or the print icon).
  2. If you are printing in Black and White only, make sure \paperc-prd-ps1\Law_BW is the selected printer. For Color printing, make sure \paperc-prd-ps1\Law_Color is the selected printer.
  3. After customizing your print preferences, such as double sided printing, click Print. 
  4. When prompted enter your NetID and password.
  5. Release your print job a library printer by entering your NetID and password or waving your Yale ID card over the reader and following the instructions on the screen.

If the lab print queues do not have Law_BW or Law_Color, use the following instructions:

  1. Click File - Print (or the print icon).
  2. If you are printing in Black and White only, make sure \paperc-prd-ps3\BluePrint_BW is the selected printer. For Color printing, make sure \paperc-prd-ps3\BluePrint_Color is the selected printer.
  3. After customizing your print preferences, such as double sided printing, click Print. 
  4. When prompted enter your NetID and password.
  5. Release your print job a library printer by entering your NetID and password or waving your Yale ID card over the reader and following the instructions on the screen.

Students are granted access to a shared print account that will bill printing directly to YLS IT.  This account may be used for all academic printing.

If you require additional funds for non-coursework related printing, you may add personal funds.  You may request a refund from YPPS of any unused personal funds after graduation. Please note to access this site you must be on campus or connected to the VPN.

Add funds to your printing account

In general, your print account is only charged when a job completes printing.  However, there are times that you may have an issue (e.g., print quality) where you will need to request a refund from YPPS.  Please note to access this site you must be on campus or connected to the VPN.

Request a refund for a failed print job

Law School Student Printer Locations (All printers can print color):

Multifunction (Copy, Print, Scan) Devices:

  • Baker Hall, 40 Ashmun Street, Floor 4, Room A411A
  • Baker Hall, 40 Ashmun Street, Floor 1, Room 133
  • Law Library, Floor L2
  • Law Library, Floor L3, Room 305C
  • Foreign & International Library, Floor L1, Room 0003-0005

Print-Only Devices:

  • Law Library, Floor L2 (2)
  • Law Library, Floor L3, Room 305C
  • Sterling Law Building, 2M, Outside Mailroom​

Complete list of BluePrint printer locations across campus

There are two (2) Lexis printers, maintained by Lexis representatives (not Yale IT or Library staff), located in Room 305 in the Law Library, Floor L3.  These are free printers.  For assistance with the Lexis Printers, please contact the Lexis representative.

Hold for Authentication Error (macOS)

If you see a printer icon with a yellow warning triangle, and when you open your print queue you see your job listed with a "Hold for Authentication" error, this means your print job was sent with invalid credentials.  Most likely this has occurred because you have changed your NetID password, and the old password was stored in your Keychain.  

To resolve this issue:

  1. Select the magnifying glass icon in the top right corner, then type Keychain and open Keychain Access.  
  2. In the search box in the keychain, enter blueprint.  This will filter your list and you should see BluePrint_BW.
  3. Double click to open, confirm your account is yale\NetID, then click the checkbox next to Show password.  
  4. You will be asked to enter your computer password.  Once you do so, your password will appear on the screen.  
  5. You can then enter your new NetID password in the box, then hit Save Changes.  
  6. Close the box, then close Keychain Access.  Your password will now be updated.
  7. You will now need to re-send your print jobs.  Click the X next to any jobs with the Hold for Authentication error as they will not print.

Printer Keeps Pausing and Will Not Resume or Shows "Ready to Print" (macOS)

If you see a printer icon with a yellow warning triangle, and when you open your print queue you see your print queue is paused, and upon clicking resume it repauses, please check the following.

  • Check to confirm you are connected to YaleSecure wireless network or are connected through the VPN.

If you are connected to YaleSecure or the VPN and the problem persists, please do the following:

  1. Go to the Apple symbol and select "System Preferences". Then select "Printers and Scanners".
  2. Delete the existing BluePrint printer.
  3. Click the + to add a new printer.
  4. Choose "Advanced" from the menu.  You may need to add this option to the toolbar. To do so, right click on the menu bar and choose "Customize toolbar". Drag the Advanced icon to the toolbar, then hit Done.
  5. Enter the following information then hit Add.  If you would like to install a color printer, replace BW with Color.
    • Type: Windows printer via spools
    • Device: Another Device
    • URL: smb://paperc-prd-ps3/BluePrint_BW (for Black & White) or
      smb://paperc-prd-ps3/BluePrint_Color (for Color)
    • Name: BluePrint_BW (Black & White) or BluePrint_Color (Color)
    • Use: Generic PostScript Printer
  6. Check the box next to Duplex Printing Unit then click OK. This will allow you to print double-sided pages.

Printer Does Not Load or Application Hangs When Trying to Select Printer (Windows)

If you find your computer hangs when you try to select the Law_BW or Law_Color queues, try refreshing your connection to the print server.  You must be on campus or connected to the VPN to print.

  1. Click on the Windows button and in the search field type \\paperc-prd-ps1.yu.yale.edu\
  2. When prompted to login, use yale\NetID as your user name (replace NetID with your NetID).  Use your NetID password as the password.

You should then see a list of printers on the print server.  Once you see this list, your printer should load properly.