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IT FAQs

Current Students FAQ

For information and instructions for connecting to Yale WiFi, click here.

Law Students can download Microsoft Office for free at http://yale.onthehub.com

You can change your Yale password at www.yale.edu/netid

Your new Yale password can be activated with a PIN at www.yale.edu/netid.

Yale provides 50GB of collaborative online storage at Box. Your Yale Box account can be accessed at http://yale.box.net/. Use your Yale NetID and password to access your account.

Yale Law School uses the University-wide printing system called BluePrint which is powered by Papercut.

Printing information for law students is available at https://www.law.yale.edu/printing.  This includes configuration instructions for printing from your personal computer, common issues, and a list of Law School printers.

Complete list of Papercut printer locations.

Students are granted access to a shared print account for their academic printing needs.  Print jobs charged to this account are directly billed to YLS IT.  Students needing to add funds to their print account for personal printing activities can add funds online (you must be on-campus or connected to the Yale VPN to access this site).

When printing, if you have any issues such as a failed print job, please submit a request a refund for a failed print job (you must be on-campus or connected to the Yale VPN to access this site).

Yale VPN (Virtual Private Network) is a way to securely access a remote network. Yale VPN allows eligible individuals to access Yale resources from a non-Yale internet source as if they were directly connected to the campus network.

The Yale VPN is connected via Cisco AnyConnect Secure Mobility Client. This can be downloaded at the Yale software site.

Additional instructions for connecting to the VPN

Yale Law School email can be accessed at outlook.com/yale.edu

Forwarding mail from your Yale Office 365 mail account to another email account such as Gmail is not recommended.  Security features, such as encryption, may be lost when forwarding.  In addition, the Gmail Send As feature no longer works with Office 365, so you must log in to your Yale Office 365 account to send messages with your Yale email address.

On Office 365 (outlook.com/yale.edu)
 
1. In a browser, go to outlook.com/yale.edu and log in with your full Yale email address and password.
 
2. Click the Settings Icon (a Gear Icon) in the upper right corner of the screen and select Mail from the My app settings menu.
 
3. Click Inbox and sweep rules from the left pan and Click the + (plus) button from the Inbox Rules section.
 
4. The "New Inbox Rule" window pops up.
 
5. You can enter a custom name for the rule in the Name field (e.g. Forwarding). Under Apply this rule... First, select [Apply to all messages] from the drop down list for When the message arrives, and: box.
 
6. Next, select "Redirect the message to..." from the drop down list for "Do the following:" box.
 
7. The Address Book window pops up, in the Redirect the message to field at the top, type in the email address that you want your email messages to be redirected to, then click OK.
 
8. Back at the New Inbox Rule window. You can click the Save button at the bottom right corner. The forwarding rule will take immediate effect. It is not retroactive to emails already received.  
 
 

It is recommended that you use the Outlook App on iPhone or Android to view your Yale email on your smartphone.

Outlook for iOS

  1. Open Outlook for iOS
    1. If it is your first time, enter your full email address, then tap Add Account
    2. If not, open the Menu > tap Settings > Add Account > Add Email Account
  2. Enter your email account password and tap Sign In
  3. Verify your identity using DUO
  4. Accept any prompts for permission you may receive
  5. Swipe through the features and you’re now ready to use Outlook for iOS!

Outlook for Android

  1. Open the Outlook app
    1. If this is the first account you are setting up in Outlook, click the Get Started button
    2. If this is not the first account you are setting up in Outlook, click the gear icon in the upper right side of the app and select Add Account
  2. On the Add Account screen, enter your full email address, for example (first.last@yale.edu) and then tap Continue
  3. On the Yale screen asking for your work or school account, enter your full email address and password and tap Sign in
  4. Verify your account using DUO
  5. On the Account Added screen tap Skip
  6. Outlook will now begin syncing your Mail, Calendar Items and Contacts

Note--Most modern web browsers support access to outlook.com/yale.edu which does not require the installation of an email program and can be accessed securely from public computers.

Outlook 2019/2021 and Outlook 365 (PC)
If you don't have a Startup Dialog box as the instructions suggest, go to File (or Office button) then Account settings to find the Account Configuration window instructed by the second step.

Outlook 2019/2021 (Mac)
 

Apple Mail
Contact YLS IT.  Outlook is the recommended mail client for use with Office 365.

If you need assistance, please contact the YLS IT Services help desk at (203) 432-0821 during business hours.

LinkedIn Learning is an online software training service that is free for all Yale users. Your Yale NetID and password should give you access.

Class recording requests are NOT taken via email. These requests should be placed on the AV Requests Calendar.

Please consider the following:

  • Recording requests should be made at least 24 hours in advance of the class.
  • Written permission from the instructor is required.
  • Recordings of classes should only be requested for absences because of either religious observance or a school-related trip.
  • Personal audio or video recordings of classes are not allowed without prior written permission of the instructor.

Please email law.av@yale.edu to make arrangements for borrowing AV equipment.

YLS IT has a limited number of Windows and macOS laptops and other equipment, such as computer cameras and external CD drives.  Please stop by the Student Helpdesk on L2 of the Law Library or contact us at law.help@yale.edu to make arrangements.

Visiting Faculty

Email and Canvas accounts are setup for each visiting professor prior to arrival on campus. Both wired and wireless network access is available throughout the building. Law School office computers are setup with a standard suite of software including: Microsoft Office, Corel WordPerfect, Chrome, Mozilla Firefox, Adobe Acrobat, and Outlook for email. A Yale Zoom account is available to all faculty members by visiting https://yale.zoom.us and signing in to claim the account.

If your research requires specialized software or hardware please let us know.

The Law School uses Yale’s Learning Management System, Canvas. Course sites are automatically created about six weeks before the start of the semester. Student enrollments are added as they become available and are updated three times per day. For assistance with Canvas please email law.canvas@yale.edu.

Audio Visual support is available in all classrooms. Services include audio and video recording, videoconferencing, webcasting, multimedia presentations, student response systems and other classroom support. If you have questions about using technology in teaching please contact the Academic Technologies department, they can let you know what is currently available and assist you in getting set up. They can be reached at (203) 432-8119 or via email at law.av@yale.edu. To request classroom support your assistant can make arrangements via the online tool at https://av.law.yale.edu.