ITS Staff
User Support Services
Faculty and Staff Support
Michele Lussier, Associate Director of User Support Services
michele.lussier@yale.edu
Gerard Armoogam, Senior Support Specialist
gerard.armoogam@yale.edu
Rachel Feinmesser, Faculty Computing Support Specialist
rachel.feinmesser@yale.edu
Dan Staffieri, IT Support Technician
daniel.staffieri@yale.edu
Steven Verrastro, IT Support Technician
steven.verrastro@yale.edu
Keith Watzl, Application Support Specialist for Clinical Programs
keith.watzl@yale.edu
Instructional and Media Services
Departmental Email: av.law@yale.edu
Nick Cifarelli, Assistant Director of Academic Technology and Media Services
nicholas.cifarelli@yale.edu
Daniel Griffin, Associate Director of Media Production and AV Infrastructure
daniel.griffin@yale.edu
Network Services
Abigail Grow, Associate Director Network Services
abigail.grow@yale.edu
Erik Klingaman, Microsoft Solutions Engineer
erik.klingaman@yale.edu
Donna Lee, Systems Programmer
donna.lee@yale.edu
Syed Alli, Senior Software Engineer
syed.alli@yale.edu