Financial Aid Office Sparks Conversation on Financial Literacy


Jacqueline Outlaw, Director of Financial Aid at Yale Law School, has a simple message for students trying to navigate the complex and ever-changing world of student loans—let’s talk.

Through digital outreach efforts, engaging workshops, and personalized face-to-face counseling sessions, the Financial Aid Office is working to spark a conversation on financial literacy by proactively building relationships with students and alumni in everything they do.

Starting in 2012, the Financial Aid Office implemented one-on-one, individualized counseling sessions for students to discuss their specific financial situations, loan obligations, and repayment options. While this opportunity is offered across the continuum of enrollment, it is geared primarily toward 3Ls.  The face-to-face meetings are a great way for students to learn about the different federal loan repayment options as well as the generous programs offered after graduation, like the Career Option Assistance Program (COAP). COAP provides substantial post-graduation assistance to graduates who choose lower paying career paths. On average, forty-five percent of all students with academic year loan debt will transition into the program. In fact, in 2012 alone, 415 alumni participated in COAP with more than $3.6 million awarded, numbers that have steadily increased over the last five years.

In addition to counseling, within the past year the Financial Aid Office has worked together with the Career Development Office to roll out a series of informative financial literacy lunch workshops about loan repayment and managing personal finances. The workshops aim to answer students’ questions and help educate them on their financial planning.